Why We Choose Employees Over Independent Contractors

In the world of construction and home improvement, especially in specialties like concrete polishing and coatings, the choice between employees and independent contractors significantly impacts the success of the business. At Chattanooga Floor Care, we employ a dedicated team of employees rather than relying on independent contractors. Here’s why this approach benefits not only our business but also our customers and our community.

Consistent Quality. With employees, we can control quality across the board. We invest in ongoing training and professional development keeping our team updated on the latest techniques and technologies, and empowering them to grow their skills. A knowledgeable team is a more efficient team and ensures that every job, whether it’s a residential project or a commercial space, meets our high expectations and delivers quality results.

Team Spirit. A loyal team builds camaraderie that you just don’t find with contractors. Our employees work together every day, sharing knowledge and supporting each other - this team spirit enhances productivity and encourages everyone to take pride in their work, ultimately benefiting our customers through improved service and communication.

Accountability & Reliability. Having employees means we can hold our team accountable for their work. Our clients know they can rely on us for timely project completion and follow-up. If an issue arises, we have the resources to address it promptly. This level of accountability builds trust with our clients and strengthens our reputation in the community.

Personalized Service. Employees are often more invested in their work and in the success of the company compared to independent contractors. They’re more likely to go the extra mile - providing expert advice, offering personalized recommendations, and building solid client relationships that lead to repeat business and referrals.

Safety and Compliance. Safety is a vital component in construction and home improvement. By employing a consistent team, we ensure everyone is familiar with our safety protocols and regulations. Our employees are regularly trained in best practices, reducing the likelihood of accidents on-site and ensuring compliance with industry standards.

Investing Local. Employing a team of local workers provides stable jobs, contributes to our local economy, and strengthens our ties to the community. Our customers appreciate that we are more than just a company - we are a family-owned and operated Chattanooga business with generational roots in our community and decades of trust established. Being a local employer sets us apart from competitors who often rely on transient contractor labor and demonstrates how our reputation in our community means the world to us.

While independent contractors can offer flexibility, the benefits of employing a dedicated workforce far outweigh the downsides for a construction and home improvement company like ours. From ensuring quality and safety to fostering strong customer relationships and community ties, our commitment to our employees has been the key to our success, and as we continue to grow, we'll keep building a team that shares our values and our commitment to excellence.

Stephanie Brumbaugh